When I first was introduced to Nicole, we had an introductory phone consultation. I was struck by her compassion, attention to detail, and her confidence of getting the right result. Since that first conversation, she has been diligently managing my case and answering my questions - some of which came from a place where I had no support system other than friends, whereas my wife has four siblings and parents who all live less than five minutes from each other in west Nashville.

Nicole was (and is) patient, informative, understanding and incredibly supportive. I never had to worry about anything and she was always the voice of reason throughout.

During the mediation, I was hugely impressed by how prepared she was. We both were ready and equally surprised by some of the actions from the other side during the mediation. I must add that we had a mascot - Scotty - a stuffed dog which my mother had since she was a child. My mother passed away last year. I was very close to her and I wanted her presence with me somehow on Tuesday.

Although nobody wins in mediations, Nicole prepared me well for what happened. I was happy with the outcome and am confident moving forward with the next chapter of my life.